Shipping policy

1. Shipping Fees

One-Time Fee: Pay shipping once per order (covers initial delivery + return shipping if needed).

No Restocking Fees: No extra charges for returning products.

2. Delivery Time

Estimated 5–20 business days (from dispatch to delivery), subject to customs clearance and holidays. Order processing takes 1–3 business days before dispatch.

3. Customs Duties

You are responsible for customs duties/taxes (not included in product/shipping fees).

We provide necessary customs documents (e.g., invoice).

4. Shipment Tracking

After dispatch, we’ll send a tracking number to your email. Track via your account on our site or the logistics provider’s website.

5. Returns

Request returns within 30 days of receipt (product must be in original packaging).

Follow our return guidelines; no restocking fees.

For shipping questions, contact us at [your email/phone]. We reply within 24 business hours!